Posted on: May 27, 2020

PROGRAM REGISTRATION

 

STAY SAFE ONLINE

When registering for your courses, please remember these tips to stay safe:

  • Use MyActiveCenter to register online, when ever possible.
  • If you need assistance with registering for online classes, please email us at programs@weseniors.ca
  • Please refrain from sending any personal information in your email request for assistance. We can give you a call regarding payment. Please do not send any credit card information via email as it is not a safe method of communication for financial information.

 

PROGRAM DELIVERY

  • All programs are offered being offered online via Zoom.
  • If you don’t know how to use Zoom, we’re here to help!
  • All you need is a phone, tablet or computer that you will use to watch the instructor in the class as well as an email address.
  • We’re here to help! Please email us at programs@weseniors.ca for assistance.

REFUNDS

  • Refunds are still underway within the Programs Department.
  • Please know that there is no need to request your refund due to the centre closure.
  • The refunds will apply to any class missed on or after March 13 due to the COVID-19 centre closure.

 In an effort to expedite the process:

  • Staff will no longer be sending individual receipts for the refunds, while the refunds are being processed. We would be happy to send your receipt via email, by request in writing to programs@weseniors.ca, starting June 15, 2020.
  • If you are looking for your refund on your credit card statement and don’t see it, please look back to the original purchase date. It is often being posted by the banks to the original purchase date. For that date, please consult your original receipt.
  • Classes continue to be processed one at a time, on a pro-rated basis, and in chronological order by class end date.

 

ACTIVE OUTDOOR DROP-INS ARE RUNNING!

  • The WSAC Bike Group, Walking Group and Golf Group are back and running!
  • If you would like to join, please email us at programs@weseniors.ca for more information.

 

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