Since we launched our first marketing campaign in January 2017, our Centre has become a community hub for 1,154 NEW members and we now have close to 2,000 members.
If you look at our Fall Program Guide, WSAC offers over 130 different instructional classes and drop-in activities. In addition, our Community Outreach Program and Community Café Program have been working diligently to offer support to all seniors in the community; even those who are not members. As you can imagine our staff and volunteers are working extremely hard to keep this organization running smoothly.
You may not realize that when compared to the growth of membership and the increased workload, the number of staff has not increased, but has actually decreased due to lack of funding support. I recently did a workload analysis on my team and realized that almost every single staff member has taken on at least 1.5 full-time staff’s responsibilities. Very often, our staff are so busy that they can hardly find time to take their half-hour lunch break. I know why they are willingly sacrificing their well-deserved break. It is only because they sincerely love and care about you.
But I also care and worry about my staff’s health and wellness. Therefore, I have decided to implement a new policy.
Effective May 1, 2019, WSAC staff will take turn to take a half hour lunch break between either 12:00 pm to 12:30 pm or 12:30 to 1:00 pm. During this break, a notice indicating which staff are on lunch break will be at the front desk. I ask that all members respect that when staff are on their break to not disturb them.
Thank you for your understanding and cooperation!
Dr. Haidong Liang