Posted on: April 16, 2020

New protections are in place for residential and mobile homes site tenants facing financial hardship due to COVID-19:

  • Tenants cannot be evicted for non-payment of rent and/or utilities before May 1, 2020.
  • Rents on residential properties or mobile home sites will not increase while Alberta’s State of Public Health Emergency remains in effect.
  • Late fees cannot be applied to late rent payments until June 30 and cannot be collected retroactively for this time.
  • Landlords and tenants need to work together to develop payment plans while COVID-19 is being managed.
  • Landlords can still file applications and receive orders for possession if the reason for the eviction is unrelated to rent and/or utility payments, or if a tenant refused to negotiate or comply with a payment plan.
  • CLICK HERE for more information

 

Residential Tenancy Dispute Resolution Service

  • RTDRS offices are no longer open to the public.  RTDRS is conducting all hearings by telephone.
  • Parties to a previously scheduled in-person hearing will be contacted about the change.
  • Parties wishing to proactively provide their telephone number for an upcoming hearing are asked to call 403-297-8550 and leave a message with their name, case number and telephone number.
  • RTDRS continues to accept applications through the online eFiling service accessible at this link.
  • Email rtdrs@gov.ab.ca or call 310-0000 for information pertaining to the RTDRS.
  • Applications for possession or termination of the tenancy agreement will be given priority in the RTDRS hearing schedule.
  • Non-urgent applications, such as for damages or return of the security deposit, are being received, but will not be scheduled for hearing while COVID-19 is being managed.

 

Phone:
780-310-0000
Email: rtdrs@gov.ab.ca

CLICK HERE for more information

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