Posted on: April 16, 2020

CELL PHONE COMPANIES

BELL

  • Waiving extra usage fees for home internet until April 30th.
  • Providing extra 10GB with clients who have MiFi devices and a $10 credit.
  • Waiving roaming fees until the end of April.

 

CHATR

  • Waiving long distance and roaming fees until the end of April 2020.
  • Offering flexible payment options to those affected by COVID-19 over the next 90 days

 

FREEDOM

  • If you are having any concerns about paying your monthly mobile bill due to hardship resulting from the COVID-19 pandemic, Freedom will work with you to find a flexible payment arrangement that considers your financial and connectivity needs.

 

KOODOO

  • Until the end of April, they will waive all roaming fees and provide flexible payment options.

 

ROGERS

  • Services will not be suspended or disconnected for any customers experiencing financial difficulties over the next 90 days.
  • Support will be provided with more flexible payment options.
  • Between March 16 and April 30- Waiving all long distance charges for wireless consumers and small business customers for calls to anywhere in Canada
  • Between March 16 and April 30- Waiving Roam Like Home and all pay-per-use roaming fees for all postpaid consumers and small business customers

 

SHAW

  • No data caps
  • SHAW GO WIFI is open to everyone regardless of being a customer or not in areas where there is a Shaw Hotspot
  • Free channel access, and flexible payment options.

 

TELUS

  • Until the end of April the following changes will apply:
    • Waiving home internet overage charges for customers who are not on unlimited data plans
    • Waiving all Easy Roam®, Travel Passes and pay-per-use roaming charges for postpaid TELUS customers that are currently outside North America, Central America and the Caribbean.
    • Will support customers and small businesses with flexible payment options

 

VIRGIN MOBILE

  • Waiving roaming fees until the end of April. Extending return policy period from 15 days to 30.

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